Tomoharu NAGASAWA

The Apricity Group understands the needs across Sales Cloud, Service Cloud, and Marketing Cloud, along with off-platform solutions that streamline operations. Leveraging deep cross-functional expertise, we seamlessly integrate all the capabilities Salesforce offers. At The Apricity Group, our Certinia managed services go beyond Salesforce - we act as strategic partners dedicated to advancing your organization. We don't just view things through the Salesforce lens; we analyze your overall architecture, pinpointing areas to simplify and optimize processes. Looking to enhance your organization's efficiency? Connect with us at The Apricity Group. #Certinia #Salesforce #ManagedServices #Efficiency #Optimization #TheApricityGroup

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https://lnkd.in/gtWrgpXq Boomi API Management is now available as part of ServiceNow Automation Engine, ServiceNow’s solution for connecting any system to ServiceNow for cross-enterprise workflows. APIs are the backbone of digital business today, enabling seamless communications and data flow across applications. Boomi API Management gives Automation Engine customers a powerful, cloud-based API management solution that enhances, secures, and manages ServiceNow and third-party APIs for workflows and AI agents. Boomi API Management centralizes API security, provides infinite scalability, and simplifies the access, management, and onboarding of API products, enhancing collaboration and accelerating time-to-value.

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🚀 [Agentforce Demo] As a trusted Salesforce partner, an Agentforce-enabled partner, and an AI expert, OSF Digital offers a unique and innovative approach with strategic support for Agentforce. Leveraging a multicloud Salesforce environment, we integrate data and AI to transform customer interactions through an autonomous agent—all while ensuring the security of your data, Salesforce environments, and APIs. Key Benefits: ✅ Rapid Customization: Tailored POCs delivered in just weeks. ✅ Optimization: Enhance your existing Information System assets to reduce time and costs, aligning with your architecture and IS master plan. ✅ Comprehensive Expertise: Deep proficiency in data, AI, Salesforce, and third-party interactions via APIs. ✅ Consulting and Support: Data strategy and governance, agent security and control, and optimization of AI prompts for superior service quality. Discover how OSF Digital and Agentforce can revolutionize your business by streamlining costly processes: https://lnkd.in/e6whnA-7   #SalesforcePartners #Agentforce #Retail #Innovation #AI #Data #DataGovernance

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🚀 [Agentforce Demo] As a trusted Salesforce partner, an Agentforce-enabled partner, and an AI expert, OSF Digital offers a unique and innovative approach with strategic support for Agentforce. Leveraging a multicloud Salesforce environment, we integrate data and AI to transform customer interactions through an autonomous agent—all while ensuring the security of your data, Salesforce environments, and APIs. Key Benefits: ✅ Rapid Customization: Tailored POCs delivered in just weeks. ✅ Optimization: Enhance your existing Information System assets to reduce time and costs, aligning with your architecture and IS master plan. ✅ Comprehensive Expertise: Deep proficiency in data, AI, Salesforce, and third-party interactions via APIs. ✅ Consulting and Support: Data strategy and governance, agent security and control, and optimization of AI prompts for superior service quality. Discover how OSF Digital and Agentforce can revolutionize your business by streamlining costly processes: https://lnkd.in/gKQCVWeN   #SalesforcePartners #Agentforce #Retail #Innovation #AI #Data #DataGovernance

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Boost Your ROI with Certinia PSA and Salesforce Field Service! 🚀 Field service organizations can now supercharge their work order and task management by linking Certinia PSA with Salesforce Field Service. In this insightful article by Essam Nessim, explore the basics of these powerful tools and learn how to maximize your ROI. From eliminating manual entries to gaining real-time data visibility, discover how this integration can streamline operations and enhance productivity. 👉 Click the link to transform your field service management and achieve higher ROI today! EN: https://bit.ly/3Y2JYKw FR: https://bit.ly/4cFyC3A #ROI #FieldService #Salesforce #CertiniaPSA #Automation #Productivity #Diabsolut

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先日、「IBM地域ServiceNow人財育成プログラム」のキックオフのため、広島に行ってきました。 アプリケーションプラットフォームとしての活用が広がっているServiceNowでローコード開発を学んでいただき、地域で活躍できる技術者を育成する目的のプログラムです。後半では弊社のwatsonxとの連携など、生成AIの活用も学んでいただける内容となります。 約50名の方に参加いただいており、注目が高まっていることを感じました。 昨年高松でのUiPathに続き、今年は長野のUiPath人材育成も実施させていただきました。地域でのDX推進や、リモートで仕事ができる人財の育成が進むことはこれからの日本のIT業界の発展に不可欠と考えています。 Last week, I went to Hiroshima to join the kick off event for the IBM Regional ServiceNow Human Resource Development Program. This program aims to help people learn low-code development in ServiceNow, which is widely used as an application platform, and to develop engineers who can play an active role in the region. In the second half, they will also learn about the use of generative AI, such as our collaboration with IBM watsonx. About 50 people participated, and I felt that the attention was increasing. Following last year's UiPath program in Takamatsu, this year we also conducted UiPath human resource development program in Nagano. We believe that the promotion of DX in the region and the development of engineers who can work remotely are essential for the future development of the IT industry in Japan. https://lnkd.in/guTUWJ3v

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Watch this Oracle Cloud HCM demo to see how embedded #GenAI can help job seekers find a great fit. https://lnkd.in/gdDJXRDQ

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Certinia + Salesforce = a complete platform that acts as the central nervous system of your services organization 🧠 Thanks Thomas Oliver Mudd for sharing how we're fueling faster, smarter decisions for Edit's business! #CustomerSuccess #ProfessionalServices #Cloud #Automation #Accounting

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Xanadu ServiceNow's Biggest GenAI release/ServiceNow史上最も包括的なAIイノベーションであるXanaduリリースを発表   先週、ServiceNowは、Xanaduリリースを発表し、顧客の俊敏性を高め、生産性を向上させ、従業員体験を改善するServiceNow史上最大規模の何百もの新たなAI機能ををリリースしました。さらに、AIを活用した新たな業界別ソリューションも発表し、Now Assistがテレコム、メディア、テクノロジー、金融サービス、公共機関などの業界別ソリューションにも拡張されています。   Xanaduリリースに関する記事も日本のメディアにいくつか掲載されましたのでぜひご一読ください。   ServiceNow、開発者のコラボレーションを強化したNow Platformの最新版「Xanadu」をリリース https://lnkd.in/g9pjUStj ServiceNowがNow Platformの最新版「Xanadu」を発表 https://lnkd.in/gb45pPn5   ServiceNow、Now Platformの最新版「Xanaduリリース」を提供開始 https://lnkd.in/gATEBfjV   Last week, ServiceNow announced the release of Xanadu, the largest new AI release in ServiceNow history, with hundreds of new AI capabilities that will help customers be more agile, improve productivity, and enhance the employee experience. In addition, new industry-specific solutions using AI have also been announced, and Now Assist has been expanded to include industry-specific solutions for the telecommunications, media, technology, financial services, and public sector industries.   There have also been several articles published in the Japanese media about the release of Xanadu, so please check them out.   ServiceNow releases the latest version of the Now Platform, “Xanadu”, which enhances developer collaboration. https://lnkd.in/g9pjUStj   ServiceNow announces the latest version of the Now Platform, “Xanadu” https://lnkd.in/gb45pPn5   ServiceNow launches the latest version of Now Platform, “Xanadu Release” https://lnkd.in/gATEBfjV #ServiceNow #ServiceNowJapan

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Brushing up📚📈 #oracle #Absencemanagement #oraclecloud #leaning #hcmcloud #brushup #absencemodule https://lnkd.in/gEEShgXm

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🚀 [Agentforce Demo] As a trusted Salesforce partner, an Agentforce-enabled partner, and an AI expert, OSF Digital offers a unique and innovative approach with strategic support for Agentforce. Leveraging a multicloud Salesforce environment, we integrate data and AI to transform customer interactions through an autonomous agent—all while ensuring the security of your data, Salesforce environments, and APIs. Key Benefits: ✅ Rapid Customization: Tailored POCs delivered in just weeks. ✅ Optimization: Enhance your existing Information System assets to reduce time and costs, aligning with your architecture and IS master plan. ✅ Comprehensive Expertise: Deep proficiency in data, AI, Salesforce, and third-party interactions via APIs. ✅ Consulting and Support: Data strategy and governance, agent security and control, and optimization of AI prompts for superior service quality. Discover how OSF Digital and Agentforce can revolutionize your business by streamlining costly processes: https://lnkd.in/eHNtcQtz   #SalesforcePartners #Agentforce #Retail #Innovation #AI #Data #DataGovernance

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Dell Boomi and IBM Sterling B2B Integrator ### **Dell Boomi** **Overview**: Dell Boomi is a cloud-based integration platform as a service (iPaaS).. **Key Features**: - **Cloud-Based**: As a fully cloud-native solution, Boomi offers scalability, accessibility, and ease of deployment. - **Low-Code Development**: Provides a low-code interface that simplifies the development of integration workflows and processes. - **Wide Integration Capabilities**: Supports a broad range of integrations, including cloud-to-cloud, cloud-to-on-premises, and on-premises-to-on-premises. - **Pre-Built Connectors**: Offers a large library of pre-built connectors for various applications, databases, and services. - **API Management**: **Use Cases**: - Integration of cloud applications with on-premises systems. **Strengths**: - Quick implementation and ease of use with a low-code approach. - Strong focus on modern cloud environments and hybrid integration. ### **IBM Sterling B2B Integrator** **Overview**: IBM Sterling B2B Integrator is a comprehensive solution designed specifically for B2B integration and managed file transfers. **Key Features**: - **B2B Integration**: Provides advanced capabilities for managing EDI (Electronic Data Interchange) transactions. - **Secure File Transfers**: Offers robust security features for managing and securing file transfers across different systems. - **Business Process Automation**: Supports complex business processes and workflows, including data validation, transformation, and routing. **Use Cases**: - Managing EDI transactions and B2B communications. **Strengths**: - Specialized in B2B integration with strong EDI and file transfer capabilities. - High performance and reliability for large-scale, mission-critical transactions. ### **Comparison** 1. **Deployment**: - **Dell Boomi**: Cloud-based, offering scalability and easy access without the need for on-premises hardware. - **IBM Sterling B2B Integrator**: Can be deployed on-premises, in the cloud, or in a hybrid environment, catering to both cloud and on-premises needs. 2. **Integration Focus**: - **Dell Boomi**: Broad application integration, including cloud and on-premises systems, with an emphasis on user-friendly design and API management. - **IBM Sterling B2B Integrator**: Focused on B2B processes, secure file transfers, and EDI, with robust support for complex, high-volume transactions. 3. **Ease of Use**: - **Dell Boomi**: Low-code interface that simplifies integration development, ideal for users. - **IBM Sterling B2B Integrator**: More complex to set up and configure, typically suited for organizations with advanced B2B integration requirements. 4. **Target Users**: - **Dell Boomi**: Suitable for organizations looking for a versatile iPaaS with a strong emphasis on cloud integrations and API management. - **IBM Sterling B2B Integrator**: Best for enterprises needing sophisticated B2B integration capabilities

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ServiceNow Japanese on-demand courses released this week🇯🇵 日本語コースリリース追加、更新👏 (2024/11/19) Available in Now Learning 🆕 Edge Encryption: Initial Setup [日本語] 🆕Edge Encryption: Administration [日本語] 🆕Edge Encryption: Limitations [日本語] 🆕Encryption and Keys: Introduction [日本語] 日本語最新リリース情報：https://lnkd.in/gSCN9Xhj 公開中の日本語コース一覧：https://lnkd.in/gN_QTKAj

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#AgentForce will be the main topic! 🚀 Introducing Agenforce: Revolutionizing #Workforce #Management with #Salesforce! In today's fast-paced world, managing a dynamic workforce requires more than just basic tools. That's where Agenforce by Salesforce steps in – transforming how businesses manage their teams, tasks, and customer engagements, all on one powerful platform. Why Agenforce? With its robust AI-driven features and seamless integration with Salesforce, Agenforce offers: Real-time Workforce Optimization: Easily track and allocate resources where they're needed the most, ensuring maximum efficiency. Advanced Scheduling: Flexible, automated scheduling solutions that adapt to fluctuating workloads and business needs. Comprehensive Reporting: Get a complete view of team performance and KPIs, enabling data-driven decision-making. Enhanced Collaboration: Foster better communication across teams and departments to ensure everyone is aligned on project goals. Agenforce isn’t just a tool—it’s a game-changer for companies looking to stay ahead of the curve in workforce management. 👉 Ready to empower your team and streamline operations? Learn more about how Agenforce can transform your business today! #Salesforce #Agenforce #WorkforceManagement #AI #Efficiency #FutureOfWork #Technology #BusinessTransformation #ReqSpot #SalesforceTalent

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